Results for "customer service"

Maximize the profitability of your field service operations with Service Pro by MSI Data, a built-for-NetSuite platform. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline. Give your back-office staff access to the most accurate data to observe labor utilization rates. Unlock visibility into areas you didn’t have before; identify key profit indicators, observe warranty claims, and optimize your business to collect the revenue you’ve earned.

Aminian's Customer Survey for NetSuite greatly reduces the man-hours associated with soliciting, compiling, and tracking customer data by providing an automated customer satisfaction survey module within NetSuite.

Vertical Solutions, Inc. develops VServiceManagement™ for customer support, field service, and mobile environments. The product is available as a service or on-premise; deployed in a private- or public-cloud environment; built for NetSuite (BFN); fully integrated with NetSuite; rapid deployment options; addresses the numerous service needs for IoT (Internet of Things).

GeoBusiness for NetSuite is a Location Intelligence Platform. Real-time mapping, visualization, and geo-analytics for NetSuite. Decision-makers gain clarity from Location Intelligence whether they need to react to supply chain disruptions, forecast profits for potential locations, determine service reach and response, or coordinate sales, deliveries, and field service management teams. Monitor operations, share data, and create actionable intelligence using Location Intelligence technology.

Sick of late payments, chasing checks, and credit card fees? The Wholesail add-on for NetSuite was built to simplify accounts receivable processes while making it easy for your customers to manage their accounts and pay. Our roots are in the Food & Beverage industry, where we serve hundreds of producers, distributors, and service providers. Our service helps improve cash flow, save your AR and Sales reps hours each week, all while helping you improve customer relationships.

Improve your service management capability with Jcurve FSM platform. Jcurve FSM seamlessly integrates with NetSuite to provide the capability to Book a Job, Allocate & Schedule Resources and accept payment quicker. Jcurve FSM provides the ability to configure the flow that suits your organisation.

Harbour Mastery's i-Marinas for NetSuite is a robust, cloud-based ERP solution built natively within Oracle NetSuite, explicitly designed for marina operators. It streamlines mooring, storage, financial, and operational processes, providing real-time satellite views, 24/7 customer access, and advanced analytics—enhancing efficiency, profitability, scalability, and customer satisfaction.

Jitterbit is a global integrations provider that offers fast and flexible integrations between NetSuite and any application in your tech stack, including legacy, on-premises, and cloud apps. Jitterbit’s iPaaS (integration platform as a service) enables NetSuite users to build reliable and scalable integrations that automate data flows from other platforms like CRM, e-commerce, payments, shipping, and more. By automating manual processes, NetSuite customers can eliminate errors and improve accuracy and efficiency across the customer lifecycle. Pre-built Process Templates accelerate implementation for key NetSuite integration use cases, including Salesforce, Shopify, BigCommerce, CommerceHub, HubSpot, Stripe, Coupa, Workday, Zendesk, ServiceNow, ShipStation, BMC, and many more. Our subscription model offers scalable and affordable integration solutions, and our international teams offer best-in-class service to any NetSuite user across the globe.

8x8, provides the full spectrum of business communications from telephony, through Unified Communications and Contact Center services. 8x8's Virtual Contact Center Product is tightly integrated with NetSuite to provide the easiest to use and most powerful combination of contact center and CRM available in the market today.

KloudGin digitizes the complete service contract-to-bill process for field service, work, and asset management. It integrates seamlessly with Oracle NetSuite and features automatic sync with NetSuite Customers, Vendors, Items, PO, AP, AR, and GL. The billing integration features pro-forma invoice generation in KloudGin which is synchronized with NetSuite for final invoice delivery. Companies get real-time visibility to data through instant relays of information between the systems. Synchronized data in both systems allows NetSuite users to access, add or update data that is used on Jobs such as Customer information, inventory/service items or asset details. KloudGin mobile app users have easy access to read, update, or delete information while onsite with automated data exchange back into NetSuite.

NetMint's Zendesk to NetSuite Connector is a SuiteApp that enables real-time, bidirectional data synchronization between Zendesk (customer support) and Oracle NetSuite (ERP). It’s purpose‑built—no middleware required—and streamlines workflows such as: Syncing customers and organizations: Keep contact data aligned across both platforms. Ticket/case integration: Zendesk tickets map to NetSuite support cases (with comments and attachments).

The Five9 Intelligent Cloud Contact Center is an out-of-the-box contact center software that provides cost savings, increased revenues, and customer loyalty benefits to any department within a company using NetSuite.

ONSIGHT integrates the most essential components of field service management into the NetSuite suite of applications, eliminating many repetitive and manual processes. Operations and Logistics Managers will no longer spend unnecessary time reconciling information from multiple systems to answer common inquiries from customers and produce reports to decision makers or auditors. With access to real-time data, ONSIGHT allows for increased collaboration, business process visibility, and better decision-making.

Find out how field service companies can increase efficiency and cut operational costs while also increasing customer satisfaction with NetSuite Field Service.

The Australia Post Shipping and Tracking Services enables you to manage the fulfillment and dispatch of your customer orders more efficiently. The solution assists your business in creating and printing labels, managing parcel lodgements, and tracking deliveries.

Inventory in the Wild™ exists in non-traditional, non-fixed, difficult-to-control environments. Track inventory used for Field Service, regardless of location: in warehouse, in transit or in the field. DSI helps customers get accurate counts of trunk stock, laydown yards, forward stocking locations, and inventory lockers. Offline printing available for disconnected environments. Create ticket to track consumption of project materials, medical devices, industrial tools, construction equipment, and supplies. Consigned and vendor managed field inventory is becoming a new source of revenue for our customers, moving their field workers from the expense column to the revenue column.

Simplify customer engagement with Velaro and NetSuite. Centralize conversations, automate tasks, and equip your team to deliver consistent, high-quality customer service backed by a complete view of every interaction. With Velaro, deliver exceptional experiences that drive business growth.

Advectus Heavy Equipment is an end-to-end Dealer Management System that caters to the industry specifics of a Heavy Equipment or Heavy Truck dealership. Advectus Heavy Equipment delivers powerful Operation Dashboards that provide visibility to all dealership departments including CRM, Vehicle Acquisitions and Purchases, Leases and Rentals, Sales and Collections, Trade-In, Asset Management, and Service and Parts Management.

Customer Bank Connect empowers businesses to seamlessly integrate their banking directly within NetSuite, modernizing accounting workflows and driving operational efficiency. Customer Bank Connect delivers a simple, reliable, and robust solution to optimize day-to-day banking activities. Take advantage of a direct bank connection, providing reliable bank feeds for reconciliation, real-time account balance and transaction visibility, and streamlined accounts payable (AP) automation. With an easy setup process that requires no technical resources and an intuitive interface that lives within NetSuite, Customers Bank Connect allows you to quickly implement and realize the value of embedded banking.

Advectus BHPH & LTO is an end to end Dealer Management System that caters to the industry specifics of a Buy-Here-Pay-Here or Lease_to_Own type of retail Auto dealership. Advectus BHPH_LTO boasts of strong Operation Dashboards that basically handles and controls all the Departments such as CRM, Vehicle Acquisitions, Leases, Collections, repossession, Liquidation and Service and parts Management.