Onsight Field Service & Delivery Management

Onsight Field Service App

GDS ONSIGHT FOR NETSUITE, developed by experienced field service and delivery logistics industry professionals, offers a complete automated field service and delivery management application that handles everything from scheduling and dispatching workers to capturing customer signatures and efficient real-time service billing. Built natively inside NetSuite, GDS ONSIGHT combines world-class accounting with best practice-driven field service and delivery management automation to deliver a modern user experience with 360° visibility and real-time access to all of your data from any device.

Key Benefits

GDS ONSIGHT FOR NETSUITE integrates the essential components of field service and delivery management into the NetSuite suite of applications, eliminating many repetitive and manual processes. Operations and Logistics Managers will no longer spend unnecessary time reconciling information from multiple systems to answer common inquiries from customers and produce reports to decision-makers or auditors. 

• Streamlines complex field service processes 
• Provides 24/7 access to real-time data on any device; no waiting for paperwork 
• Drives improved operational efficiencies and time savings 
• Offers the ability to always know the location of field workers and the status of their assigned work 
• Delivers a higher level of customer service and improves customer satisfaction 
• Significantly reduces customer disputes regarding time spent or work completed 
• Accelerates billing as soon as work is completed with customer sign-off 
• Eliminates lost paperwork and lost billing 
• Helps prevent fraud 
• Eliminates disparate systems
  

Information

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