Name: Advectus Heavy Equipment DMS
Author: Advectus Solutions Limited

Advectus Heavy Equipment - Unleashing the DMS

The Advectus Heavy Equipment DMS Platform is a new generation, cloud-based DMS that delivers a 360° view of your clients, helping you provide the customer experience your clients expect. Built on NetSuite’s SuiteCloud platform, Advectus seamlessly extends the innovative “One Data Model” to provide a scalable DMS solution that is designed for growing Heavy Equipment and Truck dealerships - all in real-time.

Key Benefits

1. Increases Operational Efficiency Across Your Entire Business

Customer Quote

“There are all kinds of operational efficiencies. My collectors are 20% or more, more efficient, so are my services and sales departments because they have the data.”

Doug Lecker, EZ Own Auto

2. Delivers a Great Experience for Your Customers

Customer Quote

“90% of our after-sales work is scheduled as an appointment by phone. We have to schedule the customer for maintenance, but we also have to have the correct parts available for his visit, and we have to know when he is arriving so the team is ready and so on. Our team must have a full view of the customer. With Advectus, we can do all of that; we get the whole vision.”

Sharlane Osma, GCP

3. Drives Real-time Knowledge Sharing for Your Whole Team

Customer Quote

“Advectus is an all-in-one system. We have no clunky interfaces. We have a 360-degree view of the customer so our sales team can see what happened in service and the service team can see what happened with sales.”

Javier Diaz, GCP

4. Integrates Seamlessly with Old and New Technologies

Customer Quote

“Advectus will evolve with future requirements that we need – that’s a key issue for us.”

Sharlane Osma, GCP

Key Benefits 2

5. Leverages Oracle NetSuite Platform Enhancements from All Industries

Customer Quote

“I love that we can benefit from others’ great ideas. When Advectus and Oracle NetSuite create enhancements for a customer, we automatically get to use it too. It keeps our system on the leading edge. We never have to wait for our industry to catch up.”

Doug Lecker, EZ Own Auto

6. Maximizes the Power of Partnership

Customer Quote

“We like that we can brainstorm with Advectus and take next steps together. To hear, ‘Yes, let’s talk about this, let’s see what we can do – this is one of the Advectus strengths.”

Lilach Steinbock, Tower

7. Runs All Your Businesses on One System

Customer Quote

“Advectus is an all-in-one system. Our service shop, sales team, and parts department have a 360-degree view of the customer and see the same data. It’s one integrated system.”

Javier Diaz, GCP

8. Provides a Common User Interface for All Users

Customer Quote

“With NetSuite and Advectus, we see what we are looking for in the future - artificial intelligence, business intelligence, and continued investment in the platform and user interface. All of this will help us grow.”

Sharlane Osma, GCP

Customer and Loyalty Dashboard

Advectus’ real-time customer information helps you map the most effective way to keep your customer satisfied. Immediate access to client payment history, collections, survey results, service history, last and next contact, and client value provides the tools you need to deliver exceptional customer experience. Advectus provides Heavy Equipment and Truck dealerships the ability to deliver the personalized treatment customers expect. Advectus’ customer loyalty solution delivers a flexible, well-rounded loyalty program that offers reward points and awards that keep customers coming back.

Sales and Risk Management

Advectus enables you to shift sales strategies quickly, add KPI’s, new marketing campaigns, and reports. It adapts to your best-practice processes, is easy to learn and delivers the sales tools you need to grow your business. Advectus enables Heavy Equipment and Truck dealerships to mitigate risks by scoring a prospect’s ability to make their payments and suggesting deal changes to lower the transaction’s risk or looking up for Credit Scores into one of the Credit Bureaus.

Collections

Advectus gives you instant access to Past-Due information, Insurance Status, GPS Status, along with all the information your Collection Team needs to manage your vehicle receivables portfolio.

Executive and Financial Management

Advectus provides real-time information executives need at any time, from anywhere, on any device. Key Metrics include Sales, Returns, Bad Debt, Warranty, Obsolescence, and Collections. Advectus improves operational efficiency allowing you to get more done with your current staffing. With Advectus, all of your workflow processes can be initiated from a dashboard with KPI real-time reporting and functionality to drill down into the details. Better visibility, better efficiency, better decisions.

Service Management and Field Service

Most people view servicing their vehicle as a necessary inconvenience. Advectus makes the client's service experience more efficient and informative which improves CSI and loyalty. Moreover, it enables your team to make the right decision for the client and your business. Interaction with Customer via Text message, emails, Customer oriented iOS, and Android App enables more customer satisfaction and seamless.

Advectus Heavy Equipment DMS

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Advectus Heavy Equipment - Unleashing the DMS

Key Benefits

Key Benefits 2

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Customer and Loyalty Dashboard

Sales and Risk Management

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Executive and Financial Management

Service Management and Field Service

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