Customer Service

NetMint's Zendesk to NetSuite Connector is a SuiteApp that enables real-time, bidirectional data synchronization between Zendesk (customer support) and Oracle NetSuite (ERP). It’s purpose‑built—no middleware required—and streamlines workflows such as: Syncing customers and organizations: Keep contact data aligned across both platforms. Ticket/case integration: Zendesk tickets map to NetSuite support cases (with comments and attachments).

Celigo's Zendesk SmartConnector for NetSuite provides back office visibility of customer orders, payments, balances, and other financial information directly in Zendesk. Additionally, tickets, cases, customers, contacts, users, agents, and time-tracking information are synchronized between NetSuite and Zendesk. Built on Celigo’s integration iPaaS platform, integrator.io, the SmartConnector offers a prebuilt, fully managed integration with advanced capabilities to install, configure, monitor, and manage the integration without IT support or additional development.

The Five9 Intelligent Cloud Contact Center is an out-of-the-box contact center software that provides cost savings, increased revenues, and customer loyalty benefits to any department within a company using NetSuite.

Intercompany Vendor Bill Management automates the allocation of expense or item lines to multiple subsidiaries. Native Netsuite functionality restricts the accounting entries on vendor bills to a single subsidiary and does not permit the distribution of expenses to other subsidiaries. This solution bridges this gap and distributes the expenses/items to multiple subs

Jitterbit is a global integrations provider that offers fast and flexible integrations between NetSuite and any application in your tech stack, including legacy, on-premises, and cloud apps. Jitterbit’s iPaaS (integration platform as a service) enables NetSuite users to build reliable and scalable integrations that automate data flows from other platforms like CRM, e-commerce, payments, shipping, and more. By automating manual processes, NetSuite customers can eliminate errors and improve accuracy and efficiency across the customer lifecycle. Pre-built Process Templates accelerate implementation for key NetSuite integration use cases, including Salesforce, Shopify, BigCommerce, CommerceHub, HubSpot, Stripe, Coupa, Workday, Zendesk, ServiceNow, ShipStation, BMC, and many more. Our subscription model offers scalable and affordable integration solutions, and our international teams offer best-in-class service to any NetSuite user across the globe.