Name: Chaser
Author: Chaser

Chaser: Automate and improve visibility over accounts receivable

Chaser helps organizations worldwide reduce late payments, save time on manual tasks, and maintain strong customer relationships.
The platform automates invoice reminders and debtor follow-ups while giving teams complete visibility and control over receivables.
By centralizing communications, insights, and payment tools, Chaser makes it easier to bring cash in sooner without damaging relationships. Thousands of organizations around the world trust Chaser to streamline receivables and strengthen cash flow.

Key Benefits

Gain full visibility: track every debtor communication, reply, and payment note in one place, with automatic CRM logging to keep finance, sales, and support aligned
Save time on manual tasks: automate follow-ups, calls, letters, and inbox admin, freeing up hours each week for higher-value work
Automate invoice chasing without losing the human touch: personalize reminders with your own email address, signature, and branding, so customers never feel like they are receiving automated messages
Improve cash flow: encourage faster payments with payment portals, links, installment plans, and optional late fees or early payment discounts
Use AI insights to optimize collections: identify which customers to prioritize, when to follow up, and how to tailor communication for better results

The Chaser SuiteApp enhances NetSuite by giving finance teams a connected platform for all receivables activities. Every invoice, reminder, and customer reply is linked to NetSuite, ensuring that debtor data and communications are visible in one place.
This integration eliminates the need for manual work and duplicate data entry, while providing actionable insights into collections performance. With Chaser, NetSuite users gain a clearer picture of outstanding invoices, improve cash flow forecasting, and take the right action at the right time.

Track every invoice, payment, reminder, and reply in one shared view to reduce the risk of missed follow-ups
Keep a complete record of all debtor communications and notes for clarity across your team
Log reminders and responses directly into your connected CRM for seamless collaboration
Gain peace of mind knowing all your accounts receivable activity is organized and accessible in one place

Send reminders from your own email address with your usual signature and branding so customers never feel chased by a system
Personalize tone and content to match your style and protect relationships
Use Chaser’s AI email generator to instantly craft polite, professional follow-ups that learns and reflects your communication style
Thank customers automatically when they pay to build goodwill and strengthen relationships

Segment debtors into unlimited workflows to tailor your follow-up approach for different payer types, languages, or regions
Prioritize tasks and chasing based on debtor behavior and payment history
Apply late fees or early payment discounts where appropriate to encourage better payment habits
Gain AI-driven risk insights to understand which customers may need closer attention

Reach customers on the channels they respond to best, with options including email, SMS, automated calls, and letters
Include payment links and QR codes directly in reminders to make it easy for customers to pay immediately
Ensure a consistent process across every channel to maximize results without adding manual effort
Choose escalation paths, such as switching the sender or channel, when payments are overdue

Monitor performance with reports that show which reminders and schedules deliver the best results
Track key metrics like days sales outstanding (DSO) to measure improvements in cash flow
Assess team activity and communication volumes to ensure standards are met and nothing is missed
Use reporting insights to optimize your workflows and identify opportunities for more automation