Does NetSuite have an OMS (order management system)?

Yes — NetSuite has native order management that automates the order lifecycle, and Advanced Order Management adds intelligent fulfillment routing and location allocation. For complex omnichannel operations, third-party OMS SuiteApps (such as NetSDL OMS) add more orchestration on top.

What does NetSuite order management do?

It manages the order from capture and validation through release, allocation, fulfillment, shipment, and settlement — keeping order-to-cash accurate across channels and feeding fulfillment, invoicing, and COGS in NetSuite.

When do you need a third-party OMS or order-routing tool?

When you fulfill from multiple warehouses, drop-ship vendors, and 3PLs and need rules-based routing (lowest cost, closest to the customer, in-stock location), or sell across many channels. That orchestration is where Advanced Order Management or a dedicated OMS app earns its keep.

What is NetSuite Advanced Order Management?

An add-on that layers automated location allocation and fulfillment-routing rules on top of standard order management, so each order is fulfilled from the optimal source automatically instead of by manual decision.

Can NetSuite handle drop-ship and multi-channel orders?

Yes — natively with configuration, and more robustly with routing/OMS tools that automate drop-ship PO creation, backorders, partial shipments, and channel-specific fulfillment across all your sales channels.

Use Case

Order Management & Fulfillment

14 tools

Managing orders across multiple channels and fulfillment locations manually leads to errors and delays. Find OMS tools that orchestrate fulfillment from NetSuite.

NetSDL OMS

NetSDL OMS offers only the best-of-breed enterprise omni-channel order management, warehouse management. Pre-integated with main Marketplace in China and APAC, such as Tmall, JD etc. Advanced order fulfillment, include picking, packing, integrating with courier company to get the tracking number and print out shipping label. Support multi-language view.

Integration & iPaaS

Logicbroker Drop Ship and Marketplace Solution for B2B & B2C

The new Logicbroker for NetSuite connector brings a unique level of automation to the NetSuite platform with a no code approach, where users can now seamlessly scale their drop ship program while monitoring trading partner performance.

Productivity Tools

ShipHawk

ShipHawk Advanced Shipping supports high-volume retail, eCommerce, and wholesale companies on NetSuite. We streamline order fulfillment with efficiencies including in-cart shipping rates, Smart Packing cartonization, automated business rules, and the ability to process parcel, LTL, and full-truckload in one system. We provide a seamless integration with NetSuite without the need for an iPaaS solution, while also providing significantly faster functionality and no lag time. In addition to ShipHawk Advanced Shipping, we also offer WMS, In-Cart Rating, Freight and Parcel Audit, and a Handheld Dimensioner.

Productivity Tools

Pipe17 Connectivity Hub

Pipe17 is the fast and reliable way for ecommerce businesses to connect selling and fulfillment channels to NetSuite and streamline cross-application commerce data flows, including order, fulfillment, inventory, product, purchase order, transfer order, settlement, arrival, receipt, and return. Integrate NetSuite to shopping carts (e.g., Shopify Plus, BigCommerce, Salesforce, commercetools, WooCommerce), marketplaces (e.g., Amazon, eBay, Mirakl, Shein, Temu, TikTok Shop, Walmart, Wayfair), POSs (e.g., Lightspeed, Shopify, Square), B2B platforms (e.g., BrandBoom, Shopify B2B, Rithum, DSCO, Faire, NuOrder), 3PLs (e.g., Amazon MCF, Barrett, Cart.com, Flexport, Radial, Ryder, ShipStation, ShipBob, Unis), WMSs (e.g., Advantiv, Deposco, Extensiv, Da Vinci, Infoplus, Logiwa, Manhattan, Peoplevox, ShipHero), returns systems (e.g., Loop, Happy Returns), and EDI trading partners.

CRM