ShipHawk

Multi-Carrier Shipping Software

ShipHawk supports parcel, LTL, and full-truckload carriers in one central system that scales with your growth. No more jumping from carrier portal to carrier portal, no more manual data entry from system to system. Optimize order-level routing across carriers, services, and modes to guarantee the lowest cost option while meeting delivery expectations.

Packing Optimization

ShipHawk's Smart Packing algorithm selects the correct pallet or carton for each order, calculates final packed weights and dimensions, and accurately determines packing and shipping rates in real time. Reduce packing material; automatically configure every order based on size, weight, value, and fragility, and select the smallest box (that meets carrier standards) to reduce your box usage. ShipHawk Dimensioner can be used to instantly capture weights, dimensions, and images and write that data back to the item record in NetSuite, where it can be leveraged in ShipHawk WMS or TMS.

Automated Business Rules

ShipHawk automates business rule creation to reduce shipping errors caused by manual decision-making. With ShipHawk, your admins can make business rules at any time without IT development. Through rating rules, you can automate actions including markups, masking the carrier and service level to customers, free shipping over a specific dollar amount, or using/not using a specific carrier for specific orders. With shipping policies, you can enforce policies including using branded packing slips when you're drop-shipping, applying service day filters to get an order on time to customers, or including return labels. In short, rating rules and shipping policies automate the manual tasks your workers are spending time on, enabling you to get more orders out the door, faster.

Real-Time Shipping Data

With ShipHawk, admins and shipping manager users have access to a dashboard providing real-time data on fulfillment including total shipments, total orders, shipping cost per order, and top carriers used. Key benefits include the ability to review carrier performance, providing data on whether or not your carriers are actually meeting delivery expectations, and the Weekly Shipping Performance Report, providing week-over-week trends on the platform and outlining the value you're being provided with ShipHawk automation. With this data, your team is armed with the ability to improve decision making to optimize distribution center performance and find new areas to train employees.

Automatically Calculate and Compare Shipping Rates

With carriers in one platform, NetSuite customers can access dynamic shipping rates and utilize carrier comparisons based on time, cost, mode, service level, and carrier type as well as create customizable rating rules that don't require IT development. No mistakes, no human decision-making, and no static logic. Reduce errors and avoid duplicate data entry.