Service Pro® for NetSuite by MSI Data vs appficiency Serial and Lot Tracer for NetSuite

Maximize the profitability of your field service operations with Service Pro by MSI Data, a built-for-NetSuite platform. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline. Give your back-office staff access to the most accurate data to observe labor utilization rates. Unlock visibility into areas you didn’t have before; identify key profit indicators, observe warranty claims, and optimize your business to collect the revenue you’ve earned.

The appficiency Serial/Lot Tracer (SLTR) bundle is designed to fit into client accounts with minimal additional user work for immediate capabilities to use Global Search in NetSuite to quickly discover a lot or serial numbers’ genealogy. It also provides significant flexibility for the power user. On installation, the bundle allows new transactions, including deep work orders and multi-step manufacturing processes in NetSuite to start tracking serial and lot numbers. This begins by two customizations that create the necessary data trail for native NetSuite to be fully leveraged. SLTR can also be implemented historically for complete catch up where native NetSuite serial/lot numbers have been used.