ZoneBilling

Subscription billing

ZoneBilling simplifies contract renewals and amendments with automated workflows. Manage evergreen contracts, apply rate uplifts, adjust terms, or modify usage quantities with ease. Reduce errors and improve invoicing for evolving customer agreements.

Examples: 

• An HR company gained flexibility with subscription changes and accurate prorated calculations – plus a scalable system for the future
• A SaaS company automated bill creation upon deal closure in Salesforce and automated mid-term subscription changes to reflect immediately in the billing cycle
• A Telecom company reduced billing time from 5 days to 1 day and gained quote-to-cash insight into upsell, cross-sell, TCV and more
• An Energy company switched from spreadsheets to managing billing in ZoneBilling for NetSuite, strengthening control standards and reducing time-to-bill

Consumption billing

 ZoneBilling automates consumption billing (also called “usage-based billing”). We bring in your proprietary data via an API wrapper, handle 100% of the calculations to transform usage data into billing data and create a consolidated and customer-friendly invoice -- on time, automatically and all within NetSuite.

Examples:

• A Telecom Company automatically sends phone usage data to ZoneBilling, ensuring customers are billed precisely for the minutes they've used
• A cloud storage provider integrates with ZoneBilling to bill customers based on the amount of storage space they consume each month.
• Streaming platforms utilize ZoneBilling to charge users based on the number of hours or movies watched.
• An IoT service provider leverages ZoneBilling to bill clients based on the number of data packets transmitted by their devices.
• A SaaS platform integrates with ZoneBilling to charge businesses based on the number of active users or features accessed each month.

Revenue recognition

A change in contract or usage shouldn’t create manual work for your team. ZoneBilling and NetSuite’s Advanced Revenue Management (ARM) work together to automate revenue recognition and strengthen compliance standards. 

Examples: 

• Advanced revenue recognition: ZoneBilling supports complex scenarios like ramped deals, variable billing cadences and multi-element arrangements, automating recognition without manual tracking. 
• Performance obligation control: Revenue Configuration records allow teams to define how charges map to one or multiple performance obligations, ensuring proper allocation and timing to align with ASC 606 and IFRS 15 rules. 
• Revenue details & arrangements: After the "Update Revenue Details" process, ZoneBilling creates Revenue Orders and Revenue Details that generate accurate revenue elements—fully aligned with ARM and audit-ready.

Integrations

Seamlessly integrate outside systems with NetSuite elements and datasets. This API bridges the gap between systems like Salesforce CRM/CPQ, proprietary databases, and servers, and brings that data into ZoneBilling for NetSuite. ZoneBilling offers a powerful API wrapper (the ZAB API) as well as ready-to-go recipes in Workato (a prebuilt Workato Connector) and Celigo for Salesforce integrations. 

Key Features: 

• Dynamic interaction with NetSuite: The ZAB API facilitates dynamic data POST or GET operations between source systems and all NetSuite fields and records. 
• Automated data transfer: For instance, a Telecom Company can automatically send phone usage data from their system to NetSuite, eliminating manual imports. 
• Flexible data extraction: Customers can view their billing information on third-party websites, with data sourced directly from NetSuite via the ZAB API. 
• Bulk data handling: The API can process and parse large datasets, triggering ZAB automation processes for increased efficiency. 
• Data retrieval: Users can leverage ZAB API exports to fetch and filter data based on saved searches in NetSuite. 
• Enhanced record handling: The API supports record transformations, custom external keys, and interactions with sublists and subrecords. 
• Consolidated operations: Multiple operations can be executed in a single message request, enhancing scalability. 
• Universal compatibility: As a standard http REST endpoint, the ZAB API is compatible with most middleware applications. 

Additionally, the ZoneBilling Workato connector is a prebuilt integration tool available at no additional cost to Workato and ZoneBilling customers. It empowers users to harness the ZAB API for creating powerful integrations with minimal setup.