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Zoku offers a multi-platfrorm Omnichannel POS that works on your existing hardware, including peripherals such as receipt printers, barcode scanners and scales. The Zoku Omnichannel POS comes with a modern user interface that also works on state-of-the art mobile checkout devices. It allows you to achieve a very attractive TCO without any of the upfront investments associated with all-in-one solutions that result in fragmented operations. Zoku takes full advantage of the power of NetSuite to drive your operations without unecessary middleware.
Zoku is a cloud-based Retail and F&B Management platform, combining POS, eCommerce, CRM, inventory/order management and financials all in one single integrated solution, with NetSuite at its heart.
Zoku helps retailers and F&B operators build customer loyalty with a single view of all customer transactions and interactions across all channels and touch points.
- Order online, e-commerce delivery
- Order online, pick up in-store
- Pay in store, pick up in-store
- Pay in store, e-commerce delivery
- Pay in one store, pick up in another
Fully integrated procurement, accounting & POS with order procurement managed entirely at HQ, not by store managers.
Completely Paperless Auto Accounts Payable and 3 Way Matching with the scanning of vendor bills directly processed into back-end ERP.
Auto reconciliation with stored MDR rates processed in real-time.
Automatically calculated preferred stocking levels, lead times and re-order points and categorized inventory based on volume of transactions and/or value.
Extensive Promotions Features that connect directly to marketplaces like Zalora, Shoppe, Lazada.
CRM loyalty system with advanced Loyalty points, cash back, coupons, promos!
Zoku gives you robust reporting across all stores. Dynamic real-time insights into your customers, sales history & inventory. See what’s selling and where your profits are at a glance, anywhere, anytime.
Zoku extends NetSuite by delivering a true omni-channel experience helping retailers build brand loyalty with a 360-degree view of all customer transactions and interactions across all channels and touch points, providing a buy anywhere, get anywhere personalized shopping experience for customers.
We know you're passionate about your business. That’s why you deserve a Retail management solution that improves operational efficiencies, increases profits and takes your business to the next level.

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Patchworks eCommerce iPaaS
Zoku Integrated Commerce - POS Module
Fully integrated procurement, accounting & POS with order procurement managed entirely at HQ.
Extensive Promotions Features that connect directly to marketplaces like Amazon, eBay, Shoppe, Lazada and others.
CRM loyalty system with advanced Loyalty points, cash back, coupons, promos!
Automatically calculated preferred stocking levels, lead times and re-order points and categorized inventory based on volume of transactions and/or value.
Optional Store Mobile Inventory Module on POS or Mobile Device.
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Patchworks Media Ltd
Oracle NetSuite and Patchworks enable seamelss integration between NetSuite and ecommerce platforms like (but not limited to) Shopify, BigCommerce, commercetools, Adobe Commerce (Magento), Commerce layer, Shopware, and OroCommerce. Patchworks also integrates Netsuite with other retail systems such as PIMs, OMS, WMS, POS, CRM and CDP.
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