Shepherd CMMS
Shepherd CMMS is 100% NetSuite native and places your ERP in your technician's back pocket. Get real-time reporting of work carried out, track spare parts, see your crews' time spent (including travel), track their location, keep your inventory as well as stock and usage statistics up to date, and tie it all into every related aspect of your NetSuite ERP. Adopt a single module or implement the full suite. Your best solution for Field Service, Asset Management, Rentals, and HSW. Includes a state-of-the-art mobile app.
Screenshots
Overview
Your ERP in your technician’s back pocket
Shepherd CMMS extends your ERP into the field for Maintenance Management, Field Service, Equipment Rental, and Health, Safety and Wellness (HSW). 100% NetSuite native, Shepherd leverages core NetSuite ERP, accounting, CRM and other functionality to provide a comprehensive maintenance management solution.
Key Benefits
Save time and money
- Shepherd CMMS accelerates the customer’s parts supply chain management with a parts sign-out and usage system that links to NetSuite’s own demand planning
- Preventive maintenance avoids costly failures and downtime
- Customers avoid lost and unbilled time due to managing tool, equipment, and PPE certification periods
- Shepherd CMMS tracks and reports maintenance management operations in real time
- Tracks maintenance teams’ whereabouts
- Tracks maintenance crews’ labor time
- Reports the use of spare parts in real time, ie no money tied up in inventory that cannot be traced in detail
- Build comprehensive rental equipment lists
- View rental availability dates at a glance
- Perform quality checks for incoming and outgoing equipment
- Easily associate rental items with unique equipment records
- Avoid double-booking
- Track rental status in real time
- Add rental equipment to NetSuite sales orders for fast and efficient billing
- Shepherd CMMS is made for NetSuite. Shepherd’s first rule of design is never to duplicate, but only add or enhance NetSuite functionality
- Its interfaces both on the dashboard as well as the mobile app seamlessly fit in with the remainder of NetSuite’s ERP software
- This reduces both implementation time and cost as well as later work purging issues with integrated systems
- Forecast service reminders drive sales
- Shepherd’s contract renewal management drives sales
- Service order workflow eliminates missed billing
- Shepherd’s parts check- out feature eliminates missing and unbilled inventory
Customer Quote
Shepherd CMMS has allowed us to manage dispatching & order management years into the future, to comply with the very rigid SAP reporting requirements of our drinking water utility customers in the United Kingdom, to ensure 100% reporting, and to solve the problem of unbilled time and missing parts. We now inventory all customer equipment on-site and create asset records for each in NetSuite. We then assign time and cost to each and/or to its component equipment allowing us calculate CAPEX, TOTEX, and OPEX for a specific valve or a compressor. Shepherd's CMMS application relieved our management of the daily H&S procedure. It is now fully automated saving us many hours each week as well as putting us in full compliance with HS&W regulation. We are now implementing it so as to comply for our Achilles accreditation.- Garnet Woods
Shepherd in Operation
Because Shepherd CMMS is 100% NetSuite native, there is no need for third-party integrations for which you might lose support at some point in the future. This makes working with Shepherd uniquely cost-effective.
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Shepherd CMMS
