ReverseLogix

Returns Management System (RMS)

ReverseLogix enables you to provide a totally branded and easy returns process that drives customer loyalty and provides a positive experience from start to finish. 

Our robust policy and rules engine is configurable and changeable to meet your policies, claims rules, vendor entitlements, and approval hierarchies. 

Customize your own branded, intuitive portal for B2C or B2B customers to initiate returns, check status, and get notifications. 

Use the highly configurable returns processing module with guided workflows for receiving, inspecting, and grading product returns.

Plus, implementation time is quick. In just 4-6 weeks you start saving money, gaining business insights and centralized data, and achieving total visibility into your returns lifecycle. 

Key Benefits

Cut costs on labor and operations with an intuitive RMS platform

No more point solutions, rely on one solution that integrates into your tech stack for total returns visibility

Flexible rules engine for multiple product types and return processes

Valuable business intelligence, analytics, and reporting dashboards for actional insights

Totally open API and two-way integration with existing systems

 

Customer Quote

Our decision for ReverseLogix was driven by the idea of having an end-to-end solution for the whole process flow, covering the needs of our consumers with a state-of-the-art returns process for our operational needs.

- Kai Bahlmann

ReverseLogix Platform

A returns management system streamlines and automates the entire returns process. Unlike using a WMS for returns, an RMS is a single, centralized platform for all return tasks and a single source for all returns data. 

• Branded Returns Management
• Simple Returns Process
• Configurable Workflows
• APIs and Integrations
• Business Intelligence and Analytics
• Automated Notifications