RingCentral App Connect vs Riva: Sync Calendars, Email, and Contacts

The RingCentral Unified CRM extension embeds a fully-functional web phone into NetSuite CRM and provides deep integration with your RingCentral account to automate a number of key functions to help save time and be more efficient. With the CRM extension, users can easily click any phone number to call that number and send an SMS, synchronize their call history with NetSuite, schedule meetings, and enter custom call disposition notes, among a number of other things.

Riva bridges the integration gap between NetSuite, inbox, and calendar with real-time, customizable data flow between mission-critical applications. Riva connects NetSuite CRM to other business applications - including Outlook, Office 365, and Gmail - seamlessly and securely. Our pass-through architecture for NetSuite CRM provides integrated intelligence from one application to another. Synchronize appointments, meetings, and contacts across platforms in real-time to leverage the benefits of improved client engagement tracking, metrics, analytics, and reporting and ensure team calendars are always up-to-date. If you're looking for a mature, proven integration technology, think Riva!