8x8 Contact Center vs Riva: Sync Calendars, Email, and Contacts
Compare features, pricing, and capabilities to find the best NetSuite solution for your business needs.
Features
Pricing
Category
CRM
Analytics & BI
Verified
Not verified
Not verified
Description
8x8, provides the full spectrum of business communications from telephony, through Unified Communications and Contact Center services. 8x8's Virtual Contact Center Product is tightly integrated with NetSuite to provide the easiest to use and most powerful combination of contact center and CRM available in the market today.
Riva bridges the integration gap between NetSuite, inbox, and calendar with real-time, customizable data flow between mission-critical applications. Riva connects NetSuite CRM to other business applications - including Outlook, Office 365, and Gmail - seamlessly and securely. Our pass-through architecture for NetSuite CRM provides integrated intelligence from one application to another. Synchronize appointments, meetings, and contacts across platforms in real-time to leverage the benefits of improved client engagement tracking, metrics, analytics, and reporting and ensure team calendars are always up-to-date. If you're looking for a mature, proven integration technology, think Riva!
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Choosing Between 8x8 Contact Center and Riva: Sync Calendars, Email, and Contacts
Both 8x8 Contact Center and Riva: Sync Calendars, Email, and Contacts are verified NetSuite solutions available on our marketplace. When choosing between these options, consider your specific business requirements, budget, and the features that matter most to your team. We recommend reviewing the detailed pages for each solution and reaching out to the vendors directly for personalized guidance.