SuiteCommerce Order Status
Enable web store customers to quickly see the status of their orders, including shipping and store pickup information, without logging in.
Screenshots
Overview
Overview
Enable shoppers to quickly see the status of their orders, including shipping and store pickup information, without logging in.
By default, order status is only available to customers who log in to their account and visit their order history. This extension provides a shortcut to shoppers so that they do not need to go through this full process — all they need is the order number and either their email address or ZIP code.
After accessing the order, they can see details about the order, such as order fulfillment progress, payment summary, shipping details (including tracking details), and any store pickup details (if appropriate).
Key Benefits
- Streamline customer access for a key account management activity
- Easily expose real-time information to customers
- Remove potential difficulties around store pickup
Customizable Behavior
- Configurable URL so you can choose the address where customers need to visit — great for including in emails
- Customizable text for fields, buttons and messaging
Features
Realtime Order Information
- Enable customers to access vital information about their orders without having to log in
- Includes all important information, including any tracking links or store pickup details
- The information is always up-to-date as it is pulled directly from your ERP
No Development Required
- Easy to install and activate
- Entirely manageable by business users
Limitations
- Only compatible with sites running SuiteCommerce, or SuiteCommerce Advanced Aconcagua (2018.1) or newer
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SuiteCommerce Order Status
