NetScore Delivery Routing for NetSuite

About

NetScore Delivery Routing is a Built for NetSuite (BFN), and SuiteSuccess Ready application designed specifically for companies that manage their delivery fleet. Our comprehensive system provides a wide range of features that streamline and optimize your delivery operations, making managing and growing your business easier. With our easy-to-use route planning feature, you can create efficient and optimized routes for your drivers, ensuring timely and cost-effective deliveries.

Drivers can use the mobile app on any Android or iOS device to access step-by-step instructions and receive real-time updates throughout their route, improving efficiency and reducing delivery times.

Our advanced proof of delivery functionality allows drivers to easily capture signatures and take photos of delivered items, which are automatically updated in real-time within your NetSuite account, giving you complete visibility and control of your deliveries at all times. In addition, you can receive notifications via text or email to stay informed of the status of your deliveries, track the location of your trucks, and manage vehicle maintenance all in one place. With NetScore Delivery Routing for NetSuite, you can effectively manage your fleet, reduce costs, optimize delivery performance, and take your business to the next level.

Key Benefits

• Start quickly with support for both Android and iOS devices.
• Easily create your own routes with the dispatch solution, either automatically or manually.
• Monitor your fleet with Real-time Dashboard Analytics, providing detailed information on truck routes, locations, completed deliveries, and returned orders.
• Automatically attach signature capture with proof of delivery and photos to transactions and email them to the customer for added transparency and accountability.
• Use the mobile application without needing NetSuite licenses for drivers.
• Enable drivers to easily print invoices from the mobile application, improving order processing and management.
• Notify customers before delivery to keep them informed and reduce the chances of disputes.
• Add SMS updates on multiple delivery stages as an extra feature for more accurate delivery tracking.
• Estimate time and distance in the route map and track the driver's performance for better optimization and improvement.
• Improve efficiency with truck capacity planning based on weight and volume of orders.
• Allocate routes and work zones for quick orders to improve delivery efficiency.
• Experience easy and hassle-free implementation and configurable features for optimal user experience.

Features

Dispatcher Features:

• Create optimized routes for drivers to improve efficiency and reduce delivery times.
• Assign and re-assign routes to ensure optimal coverage and productivity.
• View the load and route plans on a map for better oversight and management.
• Measure time and distance on a map for accurate delivery tracking and performance analysis.
• Monitor the location of drivers and trucks in real-time to ensure timely and safe deliveries.
• Enable drop-shipment options to expand your service offerings and increase customer satisfaction.
• Automate and customize processes to streamline your operations and meet your specific business needs.
• Deliver a wide range of packages, boxes, pallets, and individual items with the flexibility and versatility of the solution provided
• Print route manifests to stay organized and ensure compliance with legal and regulatory requirements.
• Enable group ordering to handle high-volume and complex deliveries with ease.

Driver Features: 

• Look up orders quickly and easily to stay informed and control your deliveries.
• View route maps and optimize them for optimal efficiency and coverage.
• Navigate route maps using a pre-existing mapping app to reduce your dependency on multiple tools.
• Receive real-time notifications via email or SMS to stay informed of important events and updates.
• Provide proof of delivery with signature capture, photo capture, and note-taking features for transparency and accountability.
• Track routes' start and end times to monitor performance and make data-driven decisions.
• Print invoices on-demand to streamline order processing and management.
• Scan barcodes or QR codes to load the truck, streamlining the check-in and check-out process.
• Track driver expenses to improve budgeting and cost management.
• Call or send text messages to customers directly from the mobile app to improve communication and customer service.
• Obtain digital signatures via email, to ensure secure and fast delivery confirmations.

Supported Transactions:

• Facilitate item shipments with ease, ensuring timely and accurate deliveries.
• Handle customer returns and replacements (RMA) seamlessly with built-in tools to ensure a smooth customer experience.
• Collect payments for invoices with a variety of integrated payment options to streamline financial operations.
• Picking up purchase orders with ease, streamlining the procurement process.
• Drop-ship items directly to customers to expand your service offerings and increase customer satisfaction.
• Automate customer notifications for order status, tracking number, and delivery confirmation.
• Improve customer service with integration with popular SMS service platforms.
• Insure your packages, and protect your customer and company from loss or damage.
• Prepare and send automated delivery confirmation emails to customers.