Site Search, Merchandising & Personalization for NetSuite

On-site Search

Get the right products in front of the right shoppers with relevant search results.

Autocomplete:

Instantly surface the most relevant search term predictions to your shoppers while they are typing in the search box.

Semantic Search:

In just a few milliseconds, Semantic Search breaks apart words in searches and identifies which are product categories and which are attributes.

Measurement Detection:

Searchspring detects and normalizes measurements and special characters to get shoppers to the products they are looking for faster.

Synonyms:

Synonyms make it possible to refine your customer's search by replacing commonly used keywords with terms that are similar in meaning. 

Product Merchandising

Take total control over how products are arranged and displayed on-site.

Boost Rules:

Create rules based on product attributes to dynamically order products on search results and collection pages.

Inline Banners:

Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners throughout the site.

Landing Pages:

Quickly create landing pages to align with marketing campaigns. Once the page is created, specify the products wanted to appear, and easily place them on the page with a single click.

Product Pinning:

Pin consistent best sellers to the top of your search results or category pages to ensure they're shown in search results or category pages above everything else. Similarly, move less relevant or underperforming products to the bottom of results.

Campaign Scheduling:

All e-commerce merchandising campaigns can be scheduled. Set a schedule for your rules on search, category, and campaigns to align with your objectives. Once the schedule is complete, all of your promotions will automatically reset to their defaults.

Personalization

Create unique and engaging experiences, tailored to each individual shopper.

Personalized Product Recommendations:

Recommend products that an individual shopper is likely to purchase based on order history and recently viewed items. Product Recommendations are your key to higher conversions and building a loyal customer base.

Personalized Search and Merchandising: 

Ecommerce Personalized Search and Merchandising adjusts search results pages based on customers previous shopping behavior. This helps improve relevancy and makes finding products easier to find.

Geo-Merchandising:

Use real-time targeting to dynamically display relevant results based on a shopper’s location. Customize messaging and promotions by region to accommodate localized shipping policies or sales.

Predictive Product Bundling:

Powered by cutting-edge AI and personalized shopper insights, Predictive Product Bundling automatically suggests frequently bought-together products, tailored specifically to each individual shopper’s interests. With just a single click, buyers can add these curated bundles to their cart—boosting your average order value (AOV) and streamlining the shopping journey.

Reporting and Insights

Insightful, meaningful data to help you make informed decisions.

Category Insights:

Analyze how shoppers interact with category pages on your site through Category Insights. Use Searchspring and Google Analytics data to break down important metrics to provide the best shopper experience possible.

Google Analytics Insights:

Google Analytics Insights provide high-level visualizations and breakdowns of your ecommerce site search performance.

Product Insights:

Product Insights provide data on the performance of individual products. Learn what products have the most views, which ones bring in the most revenue, and what items get views but don’t convert.

Search Insights:

Use the Search Insights Report to analyze how shoppers interact with various searches. Take the data to merchandise your site, order popular products, and make product recommendations.

Spell Correction Insights:

Figure out common search spelling errors and take action to still get the right product in front of the right customer at the right time.