Fieldpoint Service Applications
Simple Out of the Box integration with your NetSuite system extending the power of NetSuite to your field service operations. Maintain seamless real-time workflows between NetSuite and Fieldpoint. All NetSuite listing integration for customers, vendors, and items. Transactional NetSuite integration to sales, invoicing, purchasing, payments, and inventory control.
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Overview
Do More, Faster With Integrated Field Service And ERP
Fieldpoint’s integrated field service software with NetSuite lets you do more in less time. A seamless exchange of customer and inventory data will have your team completing work orders, purchasing parts, and triggering invoicing straight from the field. Gain a unified view of your entire service business, enjoying a faster billing process, greater visibility across operations, and a more agile business.
Key Benefits
Faster Billing Cycles
- Automate invoice generation upon work order completion.
- Eliminate billing errors and ensure accurate invoicing.
- Streamline billing processes and reduce manual effort.
- Integrate seamlessly with NetSuite for live financial management.
Improved Technician Utilization
- Powerfully schedule and dispatch your technicians and subcontractors based on skills and availability.
- Minimize travel time and reduce wasted time between jobs.
- Provide technicians with mobile access to work orders and information.
- Track technician location and productivity in real-time.
Real-Time Visibility
- Gain instant access to project status, inventory levels, and technician locations.
- Track key metrics and monitor performance trends in real-time.
- Make data-driven decisions based on accurate and up-to-date information.
- Improve communication and collaboration between field and office teams.
Increase Revenue
- Optimize technician utilization to complete more service work each day.
- Generate recurring revenue by converting quotes and bids into preventative maintenance contracts.
- Ensure accurate billing and eliminate revenue leakage from errors or omissions.
- Improve customer satisfaction and loyalty to drive repeat business.
Unified Field Service Operations
- Break down departmental silos and foster a collaborative environment.
- Improve coordination of tasks and resources with a centralized scheduling and dispatch system.
- Improve data reporting across the entire organization.
- Connect field technicians with office staff on a single platform.
Customer Quote
Our whole service operation has run out of Fieldpoint. Our dispatchers open their service calls and work orders out of Fieldpoint, we create our new projects in Fieldpoint, we do the invoicing for our maintenance contracts out of Fieldpoint. Our technicians use Fieldpoint’s mobile app to put their labor times in, expenses, and open vendor purchase orders to get those through. And 99% of our business flows right into NetSuite, so there isn’t much manual work going on. We’re able to be agile and fit to the needs of the business.”- Terence Smith
Tailored Solutions To Fit Your Business
Your business is unique. Fieldpoint can adapt to fit your needs. Our field service software can be tailored to meet your business requirements, ensuring workflows, escalations, and our mobile application collection and process data the way you need it to be done. Don’t settle for ‘out-of-the-box’ limitations. Choose software that scales with you, improving efficiency across your entire organization with a solution that truly fits all your unique requirements.
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Fieldpoint Service Applications
