Field Ops Pro
Field Ops Pro is your all-in-one Field Service Management (FSM) solution. Connect your dispatchers, technicians, and back office in real-time, ensuring a seamless experience from work order to completion.
Screenshots
Overview
Why Field Ops Pro?
Whether you’re managing a small team or a national field force, Field Ops Pro ensures faster service delivery, better visibility, and happier customers.
- Native to NetSuite
- Real-time Scheduling and Dispatching
- Mobile First Interface for Field Technicians
- Integrated Work Order Management
- Time Tracking
Key Benefits
- Work Order Events List
- Floor Plan Tags
- Dashboard Reporting
- Site and Install Checklist
- Project Dashboard
- Project Folder
- Project Plan
Native Mobile Support
Providing both IOS and Android native mobile application supporting both Tablet and Phone.
Features
Work Order Events
Keep a detailed log of all work order activities with the Work Order Events List. Track job assignments, technician status updates, customer approvals, and completion timestamps in real time. This chronological record enhances transparency, simplifies reporting, and ensures smooth project execution.
Floor Plan Tags
Enhance project precision with interactive Floor Plan Tags. This feature allows field teams to mark specific areas on a floor plan, add instructions, assign tasks, and attach notes or photos. Ensure that every technician knows exactly where to work, reducing miscommunication and improving installation accuracy.
Document Management
Eliminate paperwork and keep all project-related documents in one secure location with the Project Folder. Store blueprints, contracts, work orders, inspection reports, and site photos for easy reference. Field teams can quickly access the information they need without delays or miscommunication.
Dashboard Reporting
Stay on top of your field operations with real-time Dashboard Reporting. Monitor key performance metrics, track work order progress, and analyze technician efficiency—all from a single, intuitive interface. Gain valuable insights to optimize scheduling, resource allocation, and service delivery.
Checklist
Conduct thorough pre-installation and post-installation checks with the Site Checklist. Verify that all site conditions are met before technicians begin work, ensuring safety and compliance. Capture site observations, upload images, and document any issues for better project tracking and accountability.
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Field Ops Pro
